Shipping Information

⏱ Processing Times

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day.

• Standard orders: Processed within 24–48 hours
• Custom or personalized items: 3–5 business days
• Pre-order items: See individual product pages for timelines
• During peak sale periods, processing may take an additional 1–2 days

🗺 Where We Ship

We currently ship to all 50 US states, including Alaska, Hawaii, Puerto Rico, and US territories. Shipping rates may vary for Alaska, Hawaii, and territories — these will be displayed at checkout.

International shipping: We do not currently offer international shipping, but we're working on expanding! Sign up for our newsletter to be the first to know.

📍 Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. You can track your package at any time via:

• The tracking link in your shipping confirmation email
• USPS, UPS, or FedEx websites directly with your tracking number
• Emailing us at business@nestlios.com

Note: Tracking may take 24 hours to update after your shipment label is created.

📬 Lost or Damaged Packages

We take full responsibility for the safe delivery of your order. If your package arrives damaged or goes missing:

• Contact us within 7 days of the expected delivery date
• Email business@nestlios.com with your order number and photos (if damaged)
• We'll issue a replacement or full refund — no questions asked